Frequently Asked Questions
Do you offer custom and personalized products?
Yes! We specialize in custom dog bibs, personalized hoodies, sweatshirts, and business apparel. You can add your customization details when placing your order.
How long does it take to process my order?
Orders are usually processed within 2–5 business days. Custom items may take up to 7–10 business days depending on the design and order volume.
Can I see a proof before my custom order is made?
For most custom orders, we are happy to provide a proof upon request. Please contact us after placing your order if you would like one.
Do you accept returns or exchanges?
Because our items are custom-made, we do not accept returns or exchanges unless the item arrives damaged or there is an error with your order.
What should I do if my order arrives damaged or incorrect?
Please contact us within 7 days of receiving your order with photos, and we will work quickly to resolve the issue.
Do you ship internationally?
Yes, we offer international shipping to select countries. Delivery times and shipping costs may vary depending on location.