Shipping policy
Processing Time
All orders are processed within 2-5 business days. Custom items may take up to 7-10 business days to create. You will receive a notification once your order has shipped.
Shipping Methods & Delivery Time
We offer standard and expedited shipping options. Delivery times may vary based on your location:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions.
International Shipping
We currently ship to select countries. International shipping times and costs may vary. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We will work with you to resolve the issue, including a replacement or refund when applicable.